FINAL SALE:Due to public health, safety, and hygiene regulations, all haircare product purchases are final. We do not accept returns, refunds, or exchanges on opened or used products.
DAMAGED OR INCORRECT ITEMS:If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of receiving your order. We may require photos of the product and packaging to assess the issue.
PRODUCT USE:Customers are responsible for following the manufacturer's directions and performing a patch test where recommended. We are not responsible for adverse reactions resulting from misuse, allergies, or sensitivities.
PRODUCT AVAILABILITY:We reserve the right to substitute or discontinue products based on availability. If a substitution is necessary, we will provide a product of equal or greater value or contact you for approval.
PRICING:Prices are subject to change without notice. Promotions and discounts cannot be applied retroactively.
LIABILITY:Our liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages arising from the use of our products.
ACCEPTANCE OF TERMS: By completing your purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.
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